REACH (Outreach) Manager

Job Type: Full-Time
Direct Report: REACH Director
FLSA Status: Exempt

As the Victory Junction REACH Manager, one will be intricately involved in the day to day operations and procedures of working with children in a medically fragile state. This position will report directly to the Victory Junction REACH Director and be responsible for the oversight/supervision of Interns and part-time employees. This position will work primarily with the Victory Junction REACH Program’s North Carolina partnering sites. Program management and implementation are crucial aspects of this role. This position does involve travel.

Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Work in the designated hospital/hospitals alongside the Child Life Services team in place
Creatively control program implementation per the child/families being served
Bring camp-style activities to children and families
Create a happy camp like environment inside the Hospital
Manage program supplies and report any needs
Manage interns’ program supplies and allocate any needed materials
Effectively use all current supplies and maximize their potentials
Fulfill schedule set by the REACH Director
Communicate effectively with the partnering site staff (Hospital, Ronald McDonald House)
Professionally represent Victory Junction and the mission that is in place
Assist in designing and creating new program activities
Create and evaluate new and existing programming
Provide weekly numbers served updates to the REACH Director
Provide weekly program reports and feedback
Report all pertinent information to the REACH Director
Keep open lines of communication between all REACH staff
Work with interns and REACH Director to continuously enhance and grow the REACH Program to new and existing sites
Adhere to and implement the policies and procedures of Victory Junction
Always follow Victory Junction protocol
Perform any duties deemed necessary by the REACH Director
Follow and adhere to Hospital protocol and procedures
Complete volunteer training for each designated partnering hospitals in order to receive clearance
Communicate with Child Life staff in all partnering hospitals to ensure quality of programming is up to standard
Foster an environment of diversity, equity, and inclusion while implementing intentional practices to ensure continued growth and success in these areas

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s Degree in Child Life, Recreation Management, or other related field
Prior experience working with medically fragile children
Prior summer employment or volunteer experience with Victory Junction highly preferred
Demonstrated excellence in written and verbal communication skills
Demonstrated strong child programing skills (games, arts, etc.)
Demonstrated leadership and networking skills

Skills and Competencies
Ability to use discretion and have highest business ethics

Language Ability
Ability to effectively communicate at all levels
Ability to communicate using written reports

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Attention to Detail
Ability to pay close attention to detail for accuracy and thoroughness in completing work

Organizing, Planning, and Prioritizing Work
Ability to develop specific goals and plans to prioritize, organize, and accomplish work
Ability to work independently

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly lift and/or move 20 pounds
Regularly required to use hands, talk, or hear
Regularly required to stand; walk; sit and reach with hands and arms

Please submit cover letter and resume to Angela Bryan, REACH Director, at abryan@victoryjunction.org.